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Utility Information Form

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    2. CITY OF EDNA - UTILITY INFORMATION
      126 W. Main Street
      Edna, Texas 77957
      361-782-3401
    3. _____________
      Last Name Initial
    11. ++RENTAL PROPERTY MUST HAVE WRITTEN LETTER OF AUTHORIZATION FROM PROPERTY LOCATION OWNER**

      You must notify the Water Office to close your account. The City will read meter and you will be billed for the balance. Forwarding address required to refund deposit. Unpaid balance will be forwarded to Municipal Service Collections after 30 days.

      NOTE: Utility Rates and City Fees are set by the Mayor and Council
    13. Bills are due 1st of the month and payable by the 15th
      Payment is due in FULL; If payment is NOT received a 10% penalty is added.
    15. If customer does not receive bill by the first week of the month, customer is still responsible for payment of bill. Please contact City Hall for amount due.
    17. Accounts not paid in FULL by the 25th are DISCONNECTED.

      RECONNECT FEE $25.00 - payable upon date of service.
    19. After 6:00 p.m./Weekend/Holiday Calls = $50.00 (Payable on Date of Service)
    21. Two (2) Customers ID's are required: TEXAS DRIVERS LICENSE & SOCIAL SECURITY
    23. Previous account balance must be paid to open new service.
    25. Account Transfers, Reconnect Fee = $25.00 each
      NSF/ACH RETURNS $35.00 (2008)
      Closed Accounts - NSF checks will be forwarded to Jackson County District Attorney Office
      Final Account Balances-Unpaid for 30 days will be forwarded to Municipal Services Bureau
      Temporary Service / 7 days $25.00 (Turn on/Turn off)
    27. The City of Edna entered into a solid waste contract with TEXAS DISPOSAL SERVICES (Oct. 2018)
      Customer's garbage picked up as per contract.
      1 can; trash pickup once a week; EXTRA can - *ADDITIONAL CHARGE*.
      Property owner responsible for container; $100.00 replacement fee.
      Refer to TEXAS DISPOSAL SYSTEMS Information Sheet for Holiday Pickup.
    29. DIRECT BANK WITHDRAWAL (ACH) IS AVAILABLE. Your Bank Account is drafted on the 15th.
      You must notify City Water Office to Stop/Cancel/Change Banks to avoid nsf/ach fees (OR)
      Pay online: www.cityofedna.com (Online payments are posted the next business day).
    31. HOME OWNERS - SEWER RESOLUTION (see resolution) Sec. 13.04.009 Feb. 2007
      The City of Edna's policy regarding the wastewater sewer stoppages and maintenance of utility lines: The City of Edna will "NOT" be responsible for stoppages created by the user.
      The City is not responsible for Private Contractors unstopping sewer lines.
    33. PLEASE .... Contact City Hall if you have a sewer problem or leak; we will let you know if the problem is on the City's side or the Customer's side. You may need to call a plumber.
    35. No charge for meter change out.
    37. CRIMINAL CHARGES WILL BE FILED FOR TAMPERING WITH CITY EQUIPMENT;
      DO NOT TURN OFF/ON CITY METER VALVES. PLEASE CONTACT CITY HALL.
      Customer will be responsible/billed for damages to city property/equipment.
    39. NEW CUSTOMERS: Sewer average MINIMUM FEE until customer establishes history of usage.
      (Winter Sewer Averaging is based on service months: Dec. Jan. Feb. consumptions to be applied March usage; which will be reflected on May bill).
    41. Have you had an account with the City of Edna before?*
    49. Customer Signature:

      _____________________________________
    50. Print - Customer Name:

      _________________________________________
    55. Other rates and fees may apply as per Revised and/or Proposed Budget by Mayor & City Council Approval.